Account and privacy
Signing in, confirmation codes, passwords, your data and deleting your account.
- How do I sign in to Windline?Go to app.windline.tech and choose Continue with Apple, Continue with Google, or sign in with your email and password. Email accounts confirm their address once with a 6-digit code. Riders don’t need to sign in at all.
- I didn’t get my confirmation codeCheck your spam or junk folder for an email from hello@windline.tech with the subject “… is your Windline code”. Wait a minute, then choose Send a new code. Codes expire after 10 minutes, and only the newest one works.
- How do I reset my password?On the sign-in page, choose Forgot?, enter your email and choose Send reset link. Follow the link in the email to set a new password. If you signed up with Apple or Google, there’s no Windline password: sign in with them instead.
- “You already have a Windline account with this email”Your email already has a Windline account that uses a different way to sign in. Sign in the way you did before: with your password, with Google, or with Apple. Each account is tied to how it was first created.
- How do I change my name, organisation or email?Go to Account in the dashboard to change your full name and organisation, then choose Save. Your email address can’t be changed there, because it’s tied to how you sign in. Contact support to move to a new address.
- How do I delete my Windline account?Sign in at app.windline.tech, open Account and choose Delete account. Windline lists everything that will be removed. Type your email (and your password, for email accounts) and choose Delete everything. Your events and their links go too.
- What does Windline keep about me?Riders who only open links aren’t asked for anything. Organisers’ accounts keep a name, email, how they sign in, their events and routes, and a record of emails sent. Windline uses no ad trackers and never sells data.
- How do I stop Windline emails?Use the unsubscribe link at the bottom of any Windline tips email. That stops the short welcome series for organisers. Confirmation codes and emails you ask for, such as password resets, still arrive.
- How do I switch to miles, mph and °F?Set it once in Units: Settings in the iPhone app, or Account on the website. Choose km or miles (with km/h or mph), °C or °F, and mm or inches of rain. Signed in, the two stay in step.
- How do I switch between light and dark mode?Choose System, Light or Dark under Appearance: Settings in the iPhone app, or Account on the website. System follows your device. Signed in, the app and the website stay in step.
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